Last Updated: February 2026
1. Who We Are
Elizabeth Ross® (“Elizabeth Ross,” “we,” “us,” or “our”) operates the website at www.elizabethrossflags.com (the “Website”).
Contact Us
Email: info@elizabethrossflags.com
Mail: 119 Milliken Drive, Kingstree, SC 29556
This Privacy Policy applies only to personal information collected through our Website and does not apply to information collected offline or through other means.
2. Information We Collect
A. Information You Provide
We collect personal information you voluntarily submit to us, including:
· Name
· Company name
· Email address
· Mailing and shipping address
· Phone number
· Order and account details
· Information from forms, surveys, and emails
· Billing and shipping information (processed by third-party payment processors)
· Marketing preferences, if you opt in
B. Information Collected Automatically
When you visit our Website, we automatically collect certain information, including:
· IP address
· Browser and device information
· Pages visited and time spent on the Website
· Referring websites and search queries
· On-site search activity
· Cookie identifiers and similar online identifiers
C. Cookies, Pixels, and Analytics
We use cookies, pixels, tags, and similar technologies to operate our Website, support essential functionality, analyze traffic, and support advertising and marketing activities.
We also use Google Analytics and similar tools provided by our ecommerce, analytics, and marketing partners to measure Website performance, understand visitor interactions, and improve customer experience. Some of these activities may involve the disclosure of personal information to third parties for analytics or advertising purposes.
You can manage your cookie and privacy preferences at any time through our cookie banner or by clicking the “Do Not Sell or Share My Personal Information” link in the Website footer.
Our Website recognizes and honors Global Privacy Control (GPC) signals from browsers as a valid request to opt out of the sale or sharing of personal information, where required by applicable law.
3. How We Use Your Information
We use personal information to:
· Fulfill orders and requests
· Communicate about products, services, and order
· Provide customer service and account support
· Improve Website functionality and performance
· Conduct analytics and internal research
· Meet legal, regulatory, and compliance obligations
· Send marketing emails or communications only if you have opted in
· Prevent fraud and protect our business
4. Data Retention
We retain personal information for as long as reasonably necessary to:
· Fulfill orders and provide customer service
· Maintain business, accounting, and tax records
· Comply with legal and regulatory requirements
5. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration.
However, under certain U.S. state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), some disclosures of personal information for analytics, advertising, or marketing purposes may be considered a “sale” or “sharing” of personal information, even if no money is exchanged.
You may opt out of the sale or sharing of personal information at any time by:
· Using our cookie banner or privacy preference tools
· Clicking the “Do Not Sell or Share My Personal Information” link in the Website footer
· Enabling Global Privacy Control (GPC) in your browser
6. Sharing of Information
We may share personal information with:
· Service providers performing business functions on our behalf
· Ecommerce platforms, payment processors, and fulfillment partners
· Shipping and logistics providers
· Email, marketing, and customer engagement service providers
· Analytics, hosting, security, and fraud-prevention providers
· Parties involved in mergers, acquisitions, or asset sales
· Legal or regulatory authorities when required by law
These service providers may only use personal information to perform services for us and are contractually required to protect it.
7. Sensitive Personal Information
We do not knowingly collect or use sensitive personal information beyond what is necessary to provide our products and services or as otherwise permitted under applicable law.
8. How Long We Retain Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The retention periods below are based on the type of personal information collected and our business and legal obligations.
Category of Personal Information |
Retention Period |
Category of Personal Information Retention PeriodIdentifiers and Contact Information (such as name, email address, mailing address, phone number) |
Retained for as long as necessary to maintain the customer relationship, provide requested services, and comply with legal obligations |
Commercial Information (such as order history, transaction records, and purchase details) |
Retained as required for accounting, tax, warranty, and legal compliance purposes |
Internet or Network Activity Information (such as IP address, browser data, device identifiers, pages viewed, and interactions with the Website) |
Retained for up to 24 months unless a longer period is required for security, fraud prevention, or legal purposes |
Professional or Business Information (such as company name or business contact details, where applicable) |
Retained for the duration of the business relationship |
Inferences (such as preferences or interests derived from interactions with the Website) |
Retained for up to 24 months or until no longer relevant for business purposes |
Marketing Preferences (such as email subscription status and communication preferences) |
Retained until you unsubscribe or request deletion, unless retention is required to comply with legal obligations |
Retention periods may be extended where required by applicable law, legal process, or to establish, exercise, or defend legal claims.
9. Your U.S. State Privacy Rights
Depending on your state of residence, you may have the right to:
· Know what personal information is collected, used, and disclosed
· Access personal information
· Request deletion of personal information
· Request correction of inaccurate personal information
· Opt out of the sale or sharing of personal information
· Limit the use of sensitive personal information, where applicable
· Not be discriminated against for exercising your privacy rights
10. How to Exercise Your Rights
You may submit a privacy rights request by:
· Emailing us at info@elizabethrossflags.com
· Mailing a request to the address listed above
· Using contact forms available on our Website
We may verify your identity before processing your request, as permitted by law.
We will respond to verified requests within 45 days, with extensions where permitted by law.
Authorized Agents
California residents may designate an authorized agent to submit requests on their behalf.
11. Appeals Process
If we deny your request, you may appeal by contacting us using the information above and stating that you are submitting an appeal.
We will respond to appeals within the time required by applicable law.
12. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
13. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
14. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be effective when posted on this page with an updated revision date.
© 2026 Elizabeth Ross® Flags. All rights reserved.